We ensure safe and timely delivery of your orders worldwide. Please read the details below.
Orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or holidays will be processed on the next business day.
For local orders, we offer Standard (3–5 business days) and Express (1–2 business days) shipping options. Tracking numbers are provided via email once your order is dispatched.
We ship to over 50 countries. International delivery usually takes 7–21 business days, depending on the destination and customs clearance procedures. Please note that delivery delays may occur due to local regulations or carrier limitations.
Shipping charges are calculated at checkout based on weight, dimensions, and destination. Free shipping may be available for qualifying orders during promotions.
International customers are responsible for any customs duties, taxes, or additional fees charged by local authorities. These are not included in our shipping costs.
If your order arrives damaged, please contact us immediately with photos. If a package is lost in transit, we will work with the carrier to resolve the issue promptly.
For shipping inquiries, please contact our team at shipping@novatech.com.